Introduction
Incentive Compensation is one of the most critical levers organizations use to motivate sales teams, align them with business goals,
and drive growth. But managing these programs has often been complex—requiring technical know-how, long cycles, and time-consuming communication.
Oracle has now taken a major step forward by introducing the Redwood Compensation Administration Experience for Oracle Incentive Compensation.
Unveiled during the webcast “CX – Sales: Oracle Incentive Compensation: Introducing the New Redwood Compensation Administration Experience”
(Sept 17, 2025), this update redefines both payee and administrator journeys with modern Redwood design and embedded AI.
Why a Change Was Needed
Today’s CX leaders face mounting challenges:
– Rising IT costs and risks from multi-cloud deployments
– Growing complexity of managing integrations, data, and security
– Pressure to improve transparency and trust with sales teams
– Need for faster and clearer communication of plan terms
Oracle’s answer: Redwood + AI-first design.
The Redwood Compensation Experience
Redwood is more than a visual refresh. It represents thoughtful, AI-powered, intuitive experiences embedded into the
existing Incentive Compensation architecture.
For administrators:
– Unified dashboards with interactive insights
– AI assistance for drafting content, explaining formulas, and clarifying measures
– Seamless upgrades without breaking existing processes
For payees:
– Clearer dashboards that show progress and earnings
– Transparency into calculations with AI-generated explanations
– Modern Redwood interface that is simple, mobile-friendly, and easy to adopt
Key Features for Administrators
1. Content Assistant for Incentive Plans
Oracle’s embedded Generative AI helps admins create professional, clear, and consistent plan documents.
With natural language prompts, you can:
– Generate, rewrite, or summarize content
– Ensure clarity and reduce disputes
– Save time on documentation
2. AI Explanations for Incentive Expressions
Formulas in incentive compensation can be notoriously complex. Oracle now uses AI to:
– Translate formulas into plain English
– Help business users and stakeholders understand logic without technical expertise
– Speed up troubleshooting and plan reuse
3. AI Explanations for Performance Measures & Plan Components
This feature provides auto-generated plain-language descriptions of performance measures and components. It ensures:
– Simplified communication with sales teams
– Improved transparency on how earnings are calculated
– Faster onboarding of new users and analysts
Redwood Payee Experience
The benefits don’t stop with administrators. Sellers (payees) gain a Redwood-designed dashboard that is:
– Intuitive and role-specific
– Provides native AI assistance for real-time insights
– Displays clear earning breakdowns and performance metrics
The Oracle AI Advantage
Oracle positions itself uniquely with AI in Fusion:
– No extra cost – embedded in your subscription
– One secure data source across HR, Finance, Sales, and Service
– Cutting-edge performance powered by OCI Supercluster (NVIDIA GPUs, Oracle Database 23ai, AI-powered analytics)
– Trustworthy results – business logic preserved, with built-in security
Adoption & Availability
– Available Now: Redwood Admin Experience in 25C / 25D releases
– Incremental Adoption: Legacy and Redwood can run side by side
– AI Features: Turn them on with a switch—no additional licensing required (excludes custom-built AI agents)
Why This Matters
The Redwood Compensation Administration Experience directly addresses long-standing pain points:
– Faster and easier plan creation
– Reduced disputes with clearer communication
– AI-powered explanations for complex formulas
– Transparency and trust for payees
– Embedded AI at no additional cost
This isn’t just a facelift. It’s a transformational redesign that combines usability, transparency, and intelligence—helping
organizations better motivate and reward their sales force.
Conclusion
Oracle’s Redwood Compensation Administration Experience marks a bold step forward in making sales compensation both
intuitive and intelligent.
For administrators, it reduces complexity and speeds up plan management. For sellers, it builds trust and clarity.
And for the business, it enables agility and scale—without adding cost.
👉 If you’re an Oracle Sales customer, now is the time to explore Redwood and bring the future of Incentive Compensation into your organization.